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Guides

All 56 Server rules 4 Getting started 1 Account linking 2 Shop & wallet 2 Delivery 1 Global Market 1 ASA 4 Troubleshooting 41

TroubleshootingASA: mods won't download or install, re-download on every login, 'not enough space in mod storage', or a mod crashes the gameHow ASA installs the mods our maps need, why the first download can stall, loop or fail, and the fixes players have reported — from waiting out the first join to clearing the local mod folder — plus when it is a job for an admin. 6 sections

TroubleshootingWild creatures vanished at 05:00 (the daily wild wipe), a tame-in-progress disappeared, or a species never respawnsEvery day at 05:00 Thai time our maps wipe all wild creatures so they respawn fresh. What the chat countdown means, why a creature you were still taming disappears with them, what to do when a species seems never to come back, and what an admin can and cannot do. 6 sections

TroubleshootingThe map crashed, stopped or rolled back: progress since the last save is gone (and a transfer just before it)Why a crash takes a map back to its last save, what happens to a survivor who arrived minutes before, what the Servers page tells you while a map is down, and what an admin can give back. 6 sections

TroubleshootingItems, creatures or a survivor uploaded to ARK Data are gone: the upload timer and the slot limitsUploads to ARK Data expire, and the list has a limited number of slots. How the timer works, why maps with different settings disagree, how to keep uploads safe, and when a loss is worth reporting. 6 sections

Troubleshooting'Died in a Cryopod': dead pods, unpowered Cryofridges, and fridges that stop workingA Cryopod discharges outside a powered Cryofridge, and a creature in a dead pod is gone for good. How long a pod lasts where, the unpowered-fridge trap, and what an admin can look for in the backups. 6 sections

TroubleshootingYou came back to the respawn screen with nothing: died while AFK, asleep in a bed or Tek Sleeping Pod, or logged outA survivor left in the world keeps getting hungry and thirsty, and a logged-out body stays where you left it. What happened, how to read the Tribe Log, what the Recovery Stone can return on ASA, and what an admin can check. 6 sections

TroubleshootingA tame is missing, under the floor or below the map: read the tribe log firstStart with two checks: does the Tribe Log record a death, and where was the creature last seen? Why creatures may fall through floors or terrain, what you can inspect yourself, and what an admin can look for in saves. 6 sections

TroubleshootingBoss arena: you or your tames weren't teleported in, creatures were refused, or tames were lost in the arena or on the way backCheck the rules of the specific boss arena before teleporting: survivor position, creature limits and eligibility, Cryopod and Tek restrictions. Historical teleport fixes, our recorded arena cases, and what to do before and after a fight. 6 sections

TroubleshootingCan't build here: too close to another tribe, too many structures in range, or the tribe's piece limitThree common placement limits on our PvE maps: another tribe's structures nearby, the game's structure cap within a range, and on ASE our per-tribe piece limit of 31,680 per map (check yours with /tellmelimit). 6 sections

Troubleshooting'Cannot upload, survivor already uploaded' or 'a character is already transferring in the cloud'These messages can indicate a transfer that did not finish cleanly. What to stop retrying, why you should not delete a survivor yourself, and how an admin compares the map and transfer copies before clearing stale state. 6 sections

TroubleshootingBase pieces or tames disappeared: is it decay? (decay is off on this cluster since 18/09/2026)How auto-decay works on other servers, why it is switched off on every map of this cluster since 18/09/2026, what explains older losses, and how to tell decay from damage in the Tribe Log. 6 sections

TroubleshootingASA: character gone after a short visit on a new map (you logged off soon after arriving)You transferred, played briefly, logged off, and now the map asks for a new survivor. What players have reported after short first visits, the precaution they use, and what an admin must check before attempting recovery. 6 sections

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Guides: 37–48 of 56